Dr Bet Casino Privacy Policy
This Privacy Policy explains how Dr Bet collects, uses and protects personal information when you use our casino and sportsbook services in Great Britain. We are committed to protecting your privacy and handling your information responsibly. The policy describes the types of data we collect, how we use it, who we may share it with and the choices available to you.
Types of data we collect
Personal data
When you open an account we collect identity and contact details such as your name, date of birth, address, email and telephone number. We also collect documents for age and identity verification and information you provide when contacting support.
Technical data
We collect device and connection information including IP address, browser type, operating system, device identifiers and location data where necessary to deliver our service securely. We use cookies and similar technologies to remember preferences and improve site performance.
Transactional data
We record account activity such as deposits, withdrawals, bets, game history and promotional activity. Payment details are processed by our payment providers and we retain records of transactions for auditing and compliance purposes.
How we use your information
We use your data to operate and improve our services, to process payments, to perform identity checks and to prevent fraud and money laundering. Your information helps us manage your account, resolve disputes and provide customer support. We may also use anonymised data for reporting and analytics.
Data protection practices
We protect your information using up-to-date security software and internal access controls. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We retain personal data only for as long as necessary to provide the service, meet legal requirements and support legitimate business needs.
Cookies and tracking technologies
We use session and persistent cookies for essential site functions, analytics and to remember preferences. Third-party providers may also place cookies for analytics and marketing. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.
Information sharing and third parties
We share personal data with third parties where required to provide our services — for example payment processors, identity verification suppliers, fraud prevention agencies, platform and hosting providers and regulatory bodies where required by law. We may disclose information to comply with legal obligations or to protect our rights and users.
User rights
You have rights to access the personal data we hold about you and to request correction or deletion of inaccurate data where applicable. You can also object to or restrict certain processing in line with applicable law. For requests we may need to verify your identity before acting.
Access, correction and deletion
To access, correct or request deletion of your data, contact our support team. We aim to respond promptly and will explain any limitations on your requests, such as where retention is required for legal or regulatory purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and take effect when published. For questions or to exercise your rights contact [email protected].
For account-specific enquiries you can also refer to your account settings on DrBet where some preferences and privacy settings can be managed directly.