Responsible Gambling Policy

At Dr Bet we are committed to safer gambling and to keeping play responsible and under control. We put player safety first, offering practical tools and clear guidance so you can manage your time and spend. This page explains the measures available to help you stay in control and where to get support if you ever need it.

Player protection principles

We aim to provide a safe environment where customers can enjoy gambling in a controlled way. We use age and identity checks, behaviour monitoring, and account controls to identify and reduce risky play. Our approach is supportive and non-judgemental; we will help you take steps to manage your activity when needed.

Activity-control tools

You can use a range of tools in your account to control how you play. These include deposit, loss and wager limits, session time reminders, reality checks and temporary account breaks. Limits can be applied on a daily, weekly or monthly basis so you can choose what suits you best.

Deposit and loss limits

Deposit and loss limits let you set firm spending caps on your account. You can reduce limits immediately if you wish; increases normally take effect after a short waiting period. We recommend setting realistic limits before you start and reviewing them regularly to match your circumstances.

Time limits, session controls and account breaks

Set session time limits or enable reality checks to receive regular reminders about how long you have been playing. Short account breaks - for example 24 hours, one week or one month - are available if you want a temporary pause without choosing longer self-exclusion.

Self-exclusion

If you need a longer break, self-exclusion is an option. You can choose extended exclusion periods and have your account closed for the selected duration. During self-exclusion we will restrict access and remove marketing contact, and we will advise on how to re-enter play safely if you decide to return.

Recognising problem behaviour

• Chasing losses or increasing stakes to recover money
• Spending more time or money than intended
• Neglecting work, family or other responsibilities
• Hiding gambling activity from others

Practical tips to stay in control

• Set deposit and loss limits that you can stick to
• Use time reminders and take regular breaks
• Only gamble with money you can afford to lose
• Consider removing saved payment methods from your account
• Talk to someone you trust if gambling is causing concern

Professional help and support organisations

If you or someone you know is struggling, please seek professional help. In Great Britain you can register with GamStop to block access to gambling sites, or contact GamCare and Gambling Therapy for practical advice and counselling. Family support groups such as Gam-Anon can also help relatives and friends. If you need further assistance with your account, contact our support team through the site and we will act promptly and confidentially.

For customers who prefer to return to play after a break, we recommend reviewing and resetting limits before you resume. At DrBet we are here to support safer, controlled play whenever you need us.